I’ve been an Heating and Air Conditioning professional for over 5 years and never had anybody accused myself and others of stealing from them until recently.
My boss called myself and others into his office to speak with myself and others about an important matter.
He said a customer called to complain that I stole something upscale from his house. When I asked what that could possibly have been, the boss said the customer claimed I stole a whole box of modern air filters. I had to try to keep myself from laughing, but the boss was pretty extreme about this. He said he couldn’t have any employees working for him who were thieves. I told him straight up that I was no thief, but even so, the boss said I needed to go see that customer and give him an apology or I would lose our task. I thought it was ridiculous, even though he was firm on this decision. So I went to the condo feeling miserable and went to tell the guy that I didn’t steal the air filters from him at all. Well, it was crazy when he apologized to me. He said that he typically kept the air filters in a particular spot, but evidently his partner moved the box for some reason. When he saw they were missing after I serviced the Heating and Air Conditioning, he just assumed that I took the air filters. I told him that I would have no use for air filters that weren’t even the right size for our own Heating and Air Conditioning, so why would I possibly take them. Not to mention the risk of losing our task. He apologized again, and his partner even baked myself and others some cookies. I took the cookies, thanked the people and went on our way. I told the boss everything that happened right away, and he apologized to myself and others also for thinking that I could have stolen from 1 of the clients.