I’ve been an HVAC professional for over 5 years and never had anybody accused me of stealing from them until recently.
My boss called me into her office to speak with me about an substantial matter.
She said a customer called to complain that I stole something lavish from her house. When I asked what that could possibly have been, the boss said the customer claimed I stole a whole box of new air filters. I had to try to keep myself from laughing, however the boss was pretty serious about this. She said she couldn’t have any employees working for him who were thieves. I told him straight up that I was no thief, however even so, the boss said I needed to go see that customer and give him an apology or I would lose my task. I thought it was ridiculous, but she was firm on this decision. So I went to the house feeling miserable and went to tell the woman that I didn’t steal the air filters from him at all. Well, it was crazy when she apologized to me. She said that she regularly kept the air filters in a certain spot, however obviously her partner moved the box for some reason. When she saw they were missing after I tested the HVAC, she just assumed that I took the air filters. I told him that I would have no use for air filters that weren’t even the right size for my own HVAC, so why would I possibly take them. Not to mention the risk of losing my task. She apologized again, and her partner even baked me some cookies. I took the cookies, thanked the people and went on my way. I told the boss everything that happened immediately, and she apologized to me also for thinking that I could have stolen from one of the purchasers.
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