When a customer contacts the Heating as well as Air Conditioning repair service, the woman getting info asks a ton of questions. They try to find out the name of the woman making the call as well as their home address, iPhone number, as well as SMS address. In the event of an emergency, we have to number to get a hold of the customer. A few customers do not want to provide all of this info which is perfectly okay. When we guess the repairs that need to be made a day ahead of time, the office staff preps all of the parts a day ahead of time. The office staff works with the Heating as well as Air Conditioning company in the supply room. They will gather everything needed for the task as well as venue these items in a bag. The company tied up to complete the work order picks up the bin of parts in the day or day before they go to the task that is scheduled. I grabbed a bin of parts for a ductless Heating as well as Air Conditioning plan repair. Alas, I picked up the wrong bin of parts. I was supposed to choice up a bin of parts for a shopper that had the last name that was almost identical to the bin that I picked up. It was a pretty big mistake that was rather simple to make. I did not notice the mistake until I got to that shopper then started working on the ductless Heating as well as Air Conditioning system. I knew as soon as I opened up the bin of parts that I grabbed the parts for someone else’s task. There were O-rings for a water boiler as well as I did not need anything care about that for this unique repair.