My boss sent me on a routine HVAC tune-up last Monday evening.
The routine tune-up was the first work on our late schedule. I had a consultation right after supper and I was also busy to help someone with a ductless AC repair. The first gig was way out in the countryside. I drove over to the address without calling ahead to tell him that I was on our way. When I arrived, he looked actually cheerful to see me. The customer told me that he I have been waiting all weekend for someone to maintain the AC unit. I asked the man if the concern occurred over the weekend. I thought all of us were there to do the tune-up. I did not realize that the call was a problem shooting and evaluation call. I contacted the office so they would think that I was going to be a lot longer than I anticipated. I did not mind the fact that the client wanted us to work on a maintenance job instead of a tune-up, however that was going to set me back in time and I had another client that expected me about 10 minutes later. The office contacted that client and assigned his to another guy after I realized that this AC maintenance was going to take several minutes. I never got to any other booked gigs that day. I was stuck at the customer’s new home all day legitimately working on the AC repair job. I was ready to crash by the time I got new home later that day. I actually could have used another pair of hands on the work, however I was there and I needed to make the best of the bad situation.