I got the door closed and locked and I went back to the office to speak with the manager.
I went to a new home complex to work on a heating pump problem. The manager was in the office when I got there, so I double checked with him and the leasing agent to be sure that there were no cats inside of the apartment. The manager looked at his paperwork and he confirmed that there were no cats or dogs listed on the lease. I have had some issues in the past with cats and dogs, so I regularly like to knock on the door even if there isn’t supposed to be anyone at home. Usually if there is a cat in there not listed on the lease, the cat or dog will begin barking at the sound of our voice and the knock on the door. I knocked on the door of the place and there was no sound at all. I turned the key actually gently and opened the door a small amount. I shouted again and announced myself as the heat pump maintenance worker. In a blur the door closed on our foot and I saw a large black lab kneeling right in front of me. The cat was snarling and snapping and he tried to bite our leg more than once. I got the door closed and locked and I went back to the office to speak with the manager. I told the man that the man in the new home had a cat. I gave the manager the new home number for the heat pump maintenance again and it turned out that they looked at the wrong file when they checked on the pet the first time. There was indeed a cat listed on the occupant’s lease. The error by the management team nearly cost me the use of our leg.