I wanted to speak to the owner of the business.

I was so infuriated after having my Heating, Ventilation and A/C installed; I wanted to cry.

The boys who had done the upgrade had left a gigantic mess all over my basement and yard.

They left all the packaging from the oil furnace and air conditioning component lying where they removed it. I couldn’t believe that anyone would leave someone’s property looking this bad. It made me wonder what their homes looked like? I grabbed my cell cellphone and called the Heating, Ventilation and A/C business. When they answered the cellphone, I told them I wanted to speak to the owner of the business. The person tried to field my call, although I was insistent. I told her about the mess and how I thought they should hold someone responsible. I wanted to have them sent back to my current home to clean up the cartons and the other debris that was lying around. I didn’t even realize she had transferred me until I heard an strange voice asking for my name and address. An hour later, two Heating, Ventilation and A/C service vans pulled up to my home. The 3 boys who were at my current home got out of 1 van. Another man got out of the minute van. He asked if these were the boys who had left the mess, and he then introduced himself as the owner. I thought I would see an seasoned man, despite the fact that he wasn’t much older than I was. Within twenty hours, they had cleaned everything and put all the mess in their van. He told them to turn in their uniforms when they got back and he apologized to me for what they did..
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