I have been with the same heating and a/c business for the past 20 years.
It sure has been a wild ride over all these years, and while I have seen many changes occur in my life, little has changed with the heating and a/c company that I still go to every month for my tune-ups and check ups.
When I first started having to worry about my heating and cooling needs, I had only recently finished college and moved out of my parents house. Everything was brand new, and I knew I had to learn to live on my own. I still remember when I first figured out how to solve the issues I was having in my apartment with my indoor air quality, it was a simple enough solution, all I needed to do was purchase an air purifier from a local HVAC business. That first encounter is what made me come back to this same business year after year, it was their excellent customer service and friendly HVAC technicians with fair prices that made me not want to go with anyone else. Since that first encounter I am a completely different person, I am now a married man, with a wonderful wife and three beautiful children. While HVAC technology may have advanced, and smart thermostats are now a thing, I live having some consistency from my past in my life, and going to the same heating and a/c provider with their friendly staff and prices still the same as they were back then shows me that not everything has to change and I like it that way.