My job requires clients to come visit my office every day, sometimes it’s just for lunches with business associates, and other times it’s for important meetings.
- It is crucial for my business that my clients are comfortable.
My secretary is very careful to make sure that there are always cold drinks and good food around. She also works hard to find the most comfortable chairs for our meeting spaces. A couple months ago, we had a group of clients into the office for an important meeting. Everything was going fine until I realized that it started getting warm in the conference room. I did my best to quietly ask my secretary to make sure the air conditioner was working properly, but before too long, I could see that my clients were getting sweaty and uncomfortable. When the meeting was over, I didn’t feel the response that I was expecting, the clients didn’t seem as moved by my proposal as I thought they’d be. As soon as I got to the office the next morning, I called my commercial HVAC provider. Luckily they were able to send a technician out before lunch time. The technician told my office manager that our air conditioner was low on coolant, and was unable to properly treat the air in my office. The HVAC professional filled the coolant in my system, and had the air conditioner working like new in no time. I made sure that my office manager scheduled regular maintenance for my commercial HVAC system, to assure that we would never have that problem again. Now I will never be scared that my air conditioner will be the reason that my clients are uncomfortable in my office.