I have been doing nanny work for this family for close to two years now.
They were such a sweet family, a lovely couple with two young children that I absolutely adored.
We would play so many games with them and even visit the park. I was so worn out from playing at the end of each day. I loved the energy they had but at times I could not keep up with them. Last week, the couple had requested I come over and watch the kids as they were going on a weekend getaway for their anniversary. At night when we were having breakfast, we heard a loud shuffling noise followed by a hissing sound. It was their heat pump, I could not switch it off because it was a particularly hot evening. The kids were so scared all through the night and I had to sleep in their room. The next morning the cooling experts visited the residence and performed a heat pump service that revealed the cause of the hissing sound. It was a clogged air conditioning filter. They replaced it and proceeded to also check on the indoor air cleaning system. We had noticed the air quality had reduced and I requested air purification help to which the air conditioning professional suggested the new HVAC technology to incorporate with the quality air conditioner for maximum service. The technicians left a booklet with all the necessary details on a/c care right from the a/c set up. They also left contacts for the home comfort business as well as the cooling and heating provider in case the family needed to replace any HVAC gadget like the dial thermostat. At least the following night we did not have to sleep with a hissing unit.